FREQUENTLY ASKED QUESTIONS:
1. What is HamActive and what can I do on this site?
HamActive is an online platform for amateur radio enthusiasts. You can log contacts, manage your station, track awards, connect with clubs, and explore community data.
2. Do I need an account to use HamActive?
Yes, creating an account unlocks logging, club management, and personalized features. Some public info is available without an account.
3. How do I create a HamActive account?
Click the “Sign Up” button at the top of the page, enter your call sign and email, and follow the prompts to set a password.
4. I forgot my password—how can I reset it?
Use the “Forgot Password” link on the login page. You’ll receive an email with instructions to create a new password.
5. Can I search for other hams or club members on HamActive?
Yes. The “Search Members” tool lets you look up other licensed operators and clubs by call sign, name, or location.
6. How do I join or manage a club on HamActive?
Visit the “Clubs” section. You can request to join existing clubs or, if you’re an admin, manage your club’s roster and settings.
7. What are the contribution options and how are funds used?
Contributions help cover hosting, data access, and continued development. Every bit goes directly to keeping HamActive running smoothly.
8. Why do I see a “not logged in” message on certain pages?
Some features require an account. Logging in will give you access to full functionality, including logging and club management.
9. How do I set up notifications or alerts for new activity?
Go to “Settings” > “Notifications” to configure alerts for new contacts, club messages, or community announcements.
10. Can I access HamActive from mobile devices?
HamActive was designed and developed to work on desktop and laptop computers. It is not designed as a mobile device application
Some members have found that HamActive will display properly on smaller screens but this result should not be expected.
Some members have found that HamActive will display properly on smaller screens but this result should not be expected.
11. I’m seeing an error or issue on the site—how do I report it?
Click the “FEEDBACK” link in the menu bar. Include details about the problem for faster assistance.
12. Does HamActive provide links to external ham radio resources or news?
Yes, the “Resources” section links to helpful tools, ARRL info, satellite tracking, and other relevant ham radio sites.
13. I tried to sign up but it says my call sign is not found or not in the system. What does this mean?
HamActive does a data dump from the FCC ULS database system. Often times this means that the HamActive system has yet to retrieve your data from the FCC source files. Dumps are conducted on a daily basis and the HamActive system typically runs 1 to 2 days behind the ULS listing.
If after 3 or 4 days if you are still experiencing the issue. Use the FEEDBACK link and we will look into the matter.
If after 3 or 4 days if you are still experiencing the issue. Use the FEEDBACK link and we will look into the matter.
